Your Questions, Answered
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Because heavy machinery and industrial attachments require specific technical matching (such as hitch configurations and hydraulic requirements), we do not offer direct online checkout. You can request a quotation by clicking the "Request a Quote" button on any product page or by completing our comprehensive inquiry form on our Contact page. We will review your machinery specs and provide a formal, itemized commercial invoice.
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No. As a commercial equipment supplier, all prices displayed on our website, catalogs, or initial estimates are exclusive of VAT and shipping costs unless explicitly stated otherwise. VAT will be calculated and added to your formal commercial invoice at the standard applicable rate.
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We operate on a pro-forma basis. Full payment must clear into our bank account via electronic funds transfer (EFT) prior to the dispatch or collection of any machinery or attachments, unless alternative credit or financing terms have been contractually agreed upon in writing.
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Product compatibility is highly critical for safety and performance. On each product page, we list critical engineering thresholds, including:
Required carrier machine weight (e.g., 5–8 tonnes).
Minimum and maximum hydraulic flow rates (L/min).
Maximum operating pressure (bar). It is the buyer's responsibility to verify these specs against their machine. If you are unsure, provide your exact machine make, model, and hitch type on your inquiry form, and our engineering team will verify compatibility for you.
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Yes. All heavy machinery and attachments are supplied with original manufacturer operator manuals, safety guidelines, and technical specification data sheets. We highly recommend reviewing these documents prior to installation and first use.
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Yes, we arrange commercial freight delivery for machinery and attachments across the Republic of Ireland and Northern Ireland. Alternatively, buyers can arrange their own transport or collection from our designated depot by prior appointment once payment has fully cleared.
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For items currently in stock, dispatch typically occurs within 2–5 business days. For specialized units, custom configurations, or factory orders imported directly from our European manufacturing partners, lead times vary. We will provide an estimated lead time on your formal quote.
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Yes. Where applicable, we pass along the structural and mechanical warranties provided directly by the Original Equipment Manufacturer (OEM). These warranties generally cover manufacturing defects under normal operating conditions but exclude wear-and-tear parts (such as mulcher teeth or auger flights) and damage caused by improper hydraulic adjustment or operator error.
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Because we sell commercial-grade industrial equipment to businesses (B2B transactions), standard consumer retail "cooling-off" return periods do not apply. All sales are final. We strongly encourage you to consult with us prior to purchase to ensure the equipment meets your specific operational capacity.
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You must inspect the machinery immediately upon delivery. Any visible transit damage or shortages must be noted on the carrier's delivery docket. You must notify us in writing with photographic evidence within 48 hours of delivery to protect your right to a replacement or repair claim.
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Heavy machinery attachments operate under extreme pressure and mechanical forces. Installation, hydraulic tuning, and operation must strictly be performed by fully qualified, trained personnel in accordance with local health and safety regulations and OEM guidelines. PWR Engineering Consultancy Ltd. is not liable for damages or injuries resulting from negligent or untrained usage.